Privacy Policy

At Glowraas, operated by Compass Computer Software, we value your privacy and treat your personal data with utmost care and responsibility. The information you share with us is handled securely and used only to provide you with a safe and seamless shopping experience.

In this document, the terms “we,” “our,” and “us” refer to Compass Computer Software, while “you,” “your,” “user,” and “users” refer to individuals accessing or making purchases through Glowraas. This policy explains how we collect, use, and protect your information. By continuing to use our website, you agree to the terms stated herein. If you disagree with any part of this policy, please discontinue using our platform.

Information We Collect

To offer a secure and personalized experience, we may collect the following types of data:

Personal Details:

  • Name, contact number, and email address
  • Billing and shipping information
  • Payment details for completing transactions

Browsing & Interaction Data:

  • Purchase history and browsing preferences
  • Interaction with products and pages on our site

Device & Technical Information:

  • IP address, browser version, and device details
  • Location data (if you grant access)
  • Usage patterns to improve site performance and security

Cookies & Tools:

  • Technologies that personalize your shopping experience
  • Features that help display relevant product recommendations

How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing & Support: To fulfill your purchases and address inquiries
  • Personalized Experience: To improve product suggestions and navigation
  • Updates & Promotions: To send offers and notifications (with your consent)
  • Security & Fraud Prevention: To protect against unauthorized activities
  • Legal Compliance: To adhere to applicable legal and regulatory obligations

Sharing Your Information

Your data is never sold. We may, however, share it with:

  • Trusted service providers (such as delivery partners and payment gateways)
  • Legal authorities when required for compliance or fraud prevention
  • Business affiliates assisting in service operations, under strict confidentiality

Cookies and Tracking Technologies

We employ cookies, web beacons, and similar technologies to enhance usability, analyze visitor activity, and display tailored content. You can manage or disable cookies through your browser settings at any time.

Data Storage and Security

We apply industry-standard safeguards, including SSL encryption, secure servers, and limited access protocols, to protect your personal information. While we strive to maintain maximum security, no system can guarantee 100% protection.

Data Retention Period

Your personal data is retained for 8 to 12 months following your last interaction with our website, unless a longer retention period is required to meet legal, tax, or regulatory obligations.

Your Rights and Choices

You have full control over your personal information. You may:

  • Access or correct your data
  • Request deletion of your information (subject to legal requirements)
  • Unsubscribe from marketing communications
  • Manage cookie preferences in your browser settings

Children’s Privacy

Our services are meant for individuals aged 18 and above. We do not knowingly collect or store information from minors. If any such data is found, it will be deleted promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically, with changes reflected on this page. Continued use of our website after such updates implies acceptance of the revised terms.

Consent

By accessing or using our website, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

Contact Us

For any privacy-related queries, data requests, or assistance regarding your personal information, please contact us at compasscomputersoftware@gmail.com.